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Privacy Policy

 

PRIVACY POLICY FOR ATABEY HERBALS LLC

Effective Date: 11/25/2025

Located in: Mississippi, USA

Atabey Herbals LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit atabeyherbals.com, purchase products, or interact with our services.

By using our website or purchasing our products, you agree to the terms in this Privacy Policy.  

1. Information We Collect

We collect personal information in the following ways:

A. Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed through secure third-party systems; we do not store full card numbers)
  • Information sent through forms, emails, or messages
  • Dietary or herbal preference information
  • Health-related details you voluntarily share during questions or consultations
  • Information submitted by parents/guardians regarding children’s wellness needs

B. Automatically Collected Information

  • IP address
  • Device information
  • Browser type
  • Pages viewed
  • Time on site
  • Cookies and tracking data
  • Analytics and referral data

 

2. How We Use Your Information

We use personal information to:

  • Process and ship orders
  • Provide customer support
  • Respond to questions and emails
  • Provide herbal recommendations or consultation services
  • Send order confirmations, receipts, and updates
  • Send marketing or promotional content (with your permission)
  • Improve website functionality and user experience
  • Prevent fraud or unauthorized activity
  • Comply with legal obligations

We do not sell personal information.


 

3. How We Share Information

We may share your information with trusted third parties such as:

  • Payment processors (Shopify Payments, PayPal, Stripe, etc.)
  • Email marketing or SMS providers
  • Website hosting and security partners
  • Analytics providers (Google Analytics, Facebook/Meta Pixel)
  • Shipping carriers (USPS, UPS, FedEx)
  • Customer management and support tools

These providers may only access data necessary to perform their services.


 

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies for:

  • Website analytics
  • Remembering preferences
  • Improving user experience
  • Advertising and retargeting (optional)

Users may disable cookies through their browser, though certain features may not function.




 

6. Children’s Privacy (COPPA Compliance)

  • Our website is not intended for children under 13.
  • We do not knowingly collect information directly from children.
  • Only parents or guardians may submit information on behalf of a child.
  • We will delete any information collected from a child under 13 if discovered.

 

4. Payment Information & Security

  • We do not store complete credit card numbers.
  • Payments are handled through secure, PCI-compliant platforms.
  • Our site uses SSL encryption to protect sensitive information

 

7. CHILDREN’S HERBAL PRODUCTS SAFETY NOTICE


Atabey Herbals LLC offers a limited selection of herbal products formulated for children. By purchasing or using these products, you acknowledge and agree:

  • All children’s products must be used under adult supervision.
  • Only a parent or legal guardian may provide information about a child’s wellness needs.
  • Herbal products for children are not medical treatments and are not intended to diagnose, treat, cure, or prevent any disease.
  • Any health information provided about a child is used solely to answer questions or provide general herbal guidance and is not protected under HIPAA.
  • We do not collect personal information directly from minors.
  • Always consult a pediatric healthcare professional before giving herbs to any child.

 

8. Your Privacy Rights

You may request to:

  • Access the personal data we store
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing emails
  • Ask how your data is collected and used

To exercise these rights, contact us at:

herbs@atabeyherbals.com


 

9. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide services
  • Maintain business or tax records
  • Resolve customer inquiries
  • Meet legal obligations

Consultation information is kept securely and only for internal business use.


 

10. Health & Wellness Disclaimer

Atabey Herbals LLC is not a medical provider and does not operate as a HIPAA-covered entity.

Herbal products and wellness guidance are not medical care, and customers should seek professional medical advice regarding health concerns.


 

11. Third-Party Links

Our website may include links to external websites. We are not responsible for the content or privacy practices of those websites.


 

12. SMS/Text Messaging (If Applicable)

By providing a phone number, you consent to receive:

  • Order updates
  • Delivery notifications
  • Appointment reminders
  • Occasional promotional messages

Reply STOP to opt out. Message/data rates may apply.


 

13. International Users (GDPR Notice)

If you access our website from outside the United States, your information may be transferred to servers in the U.S. by using our site.

We process data in accordance with U.S. privacy standards.


 

14. Changes to This Privacy Policy

We may update this policy periodically.

We will post the revised version with the updated effective date at the top of this page.


 

15. Contact Information

For questions, privacy requests, or concerns, contact:

Atabey Herbals LLC

Email: herbs@atabeyherbals.com

Location: Mississippi, USA

Website: atabeyherbals.com



Copyright © 2025 Atabey Herbals - All Rights Reserved.


 “The statements made regarding our herbal products have not been evaluated by the Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure, or prevent any disease. The information on this website is for educational purposes only and is not a substitute for professional medical advice. Always consult with a qualified healthcare provider before using herbal supplements, especially if you are pregnant, nursing, or have a medical condition.” 


Disclaimer: By purchasing this product, you acknowledge that you have read and understood that herbal products are not a substitute for medical treatment, Consult your healthcare provider before use


 

Atabey Herbals Refund & Return Policy

At Atabey Herbals, we are committed to providing high-quality, handcrafted herbal products to support your wellness journey. Due to the nature of our products, we have the following refund and return policy in place:


Refunds & Returns

 All Sales Are Final – Due to the handmade and consumable nature of our herbal products, we do not accept returns or issue refunds once an order has been processed and shipped.

Damaged or Defective Items – If your order arrives damaged or defective, please contact us within 5 days of delivery with photos of the damaged item and packaging. We will gladly replace the item or issue store credit.

Order Issues & Customer Support – If you have concerns about your order, please reach out to us at contactus@atabeyherbals.com, and we will do our best to resolve the issue.


Cancellations & Order Changes

Order Cancellations – Orders may be canceled within 24 hours of purchase if they have not yet been processed. Once an order has been prepared for shipment, it cannot be canceled.

 Address Changes – Please double-check your shipping address before completing your order. If you need to update your address, contact us within 24 hours of purchase.



Disclaimer

Atabey Herbals products are made with high-quality, natural ingredients and are intended to support overall wellness. However, we do not guarantee specific results, as individual responses may vary. If you have any concerns about your health or allergies, consult a healthcare professional before use.

Thank you for supporting Atabey Herbals! We appreciate your trust in our herbal remedies. 

 For questions, contactus@atabeyherbals.com

 


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